Support mô.net

You already are able to request us support without internet connectivity. Now you can register at our Forum and share your experiences with the other users. You may also use it to contact us. You only need to register choosing your nick and password and you will be able to login the forum inmediatly. To send a message to the "admin" user is a good idea to ask for doubts or report problems, and you can also participate in the forum discussions. To login the forum you don't need to have an Internet access account with us.

Most Internet service providers don't allow their users to send e-mail from out of their networks. If you have any problem to send e-mail with your usual e-mail client you may configure your e-mail client to use our SMTP server. The server name is smtp.hotesport.com

Eventually you may have your laptop located in a place with a weak Wifi signal. In this case there are several recomendations to follow in order to ensure a continuous communication:

- First check is to be sure that your Wifi adapter is configured for maximum transmition power even in case of battery supply. Check this issue at your Wifi adapter advanced settings.

- The second one is to locate the laptop in a place close to a window seeing the bay. The outdoor coverage is much better than indoor.

- In case that following the steps above is not enough to stabilize your connection, you still have the option of using an external USB Wifi-stick with a 5 m USB cable. If you place the Wifi stick outside your house or above your rooftop, you will experience a great improvement in your Wifi signal strength.

Try our Wifi Speed Test with your connection. {Barcelona}

http://www.speedtest.net/